Question 1

What does treatment costs?

Accepted Answer

Treatment consists of an individualized program; therefore, the total cost of treatment depends upon such variables as level of care, length of stay, pharmacy, labs, and psychiatric services provided. 
 
After the initial assessment appointment, our team can assist in confirming benefits with your insurance provider and determining an approximate out-of-pocket expense. You will be billed according to our current fee schedule and are responsible for co-pays, deductibles and any other costs not reimbursed by your insurance carrier. If you do not have insurance we can still help. In some cases, we can offer a sliding scale fee to help offset treatment costs. Please contact our Accounts Receivable Department for more information; 406-532-8425.(tel:406-532-8425)

Question 2

What insurance do you accept?

Accepted Answer

Western Montana Mental Health works with all insurance providers to facilitate the greatest benefit from your coverage.  We accept Medicaid, Medicare, Healthy Montana Kids, and most private insurance. In some cases, we can offer a sliding scale fee to help offset treatment costs. Please contact our Accounts Receivable Department at 406-532-8425(tel:406-532-8425)

Question 3

How much will my insurance cover?

Accepted Answer

For clients who would like to use their private insurance to cover of the cost of treatment, we can attempt to verify coverage and benefits. Please contact our Accounts Receivable Department at 406-532-8425.(tel:406-532-8425) Verification is not a guarantee of coverage or payment.

Question 4

What if I don't have insurance?

Accepted Answer

Effective and timely intervention is critical to recovery; paying for treatment should not prevent an individual from receiving services.  If you are uninsured, you may qualify for the Montana Medicaid HELP program (https://dphhs.mt.gov/healthcare)or other state assistance. If no coverage options are accessible, our Accounts Receivable Department may be able to arrange ​​​a sliding scale fee.(https://www.wmmhc.org/sliding-fee) Please contact our Accounts Receivable Department for more information; 406-532-8425.(tel:406-532-8425)

Question 5

Do you accept credit cards?

Accepted Answer

Yes, we accept all major credit cards and most HSA plans. Please contact our Accounts Receivable Department at 406-532-8425.(tel:406-532-8425.)

Question 6

Can payment arrangements be made?

Accepted Answer

We will always try to work with you, and in some cases payment arrangements can be made. Payment arrangements, whether through an insurance company, employer, family, friend, and/or patient, must be made with the Accounts Receivable Department prior to admission. Please contact the Accounts Receivable Department for more information; 406-532-8425.(tel:406-532-8425)

Question 7

Can I pay my account online?

Accepted Answer

Yes! You can make payments online through our secure payment portal.
Click here to access the payment portal(https://www.personapay.com/wmmhc/login)

Where do I find the information I need to access my account?
You will need details from your most recent statement to log in and make a payment.

What if I don’t have a statement or can't access my account?
If you are unable to find your statement or are having trouble accessing your account, please contact us at 406-532-8425.(tel:406-532-8425)

Need Medicaid Approval

Insurance and Payment Options