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  • New Client Application | WMMHC

    New Client Form Please complete the electronic form below. All fields marked ( * ) are required fields. All information submitted on our website is private and confidential. Your treatment experience is strictly private and confidential, protected by federal and state law. ​ To complete the form by hand: Please call 406-532-8400 to request a paper form be mailed to you. You may also download this form , scan and return by Email: or Mail to: Western Montana Mental Health Center 1321 Wyoming St, Missoula, MT 59801 Please wait while we load your form

  • Forms & Policies | Western Montana Mental Health Center | Montana

    Our Forms Adult Services Packet-Mental Health Adult Services Packet-SUD Children Services Packet-Mental Health New Client Application Photograph, Video, & Media Consent Client Acknowledgment Contract for Payment of Services Consent for Remote Group Sessions Release of Information for SUD Release of Information for Mental Health Scheduled Medication Form Records Request Sliding Fee Program Application Form Hope Meaningful Life Choices Better Outcomes ​ We provide mental health and substance use treatment in Western Montana ​ Our Policies HIPAA Statement Client Rights Grievance Procedure Consent for Treatment Smoking & Weapons Policy General Aggressive Behavior Policy New Client Application | Client Acknowledgement | Records Request | Release of Information- Substance Abuse Disorder | Release of Information- Mental Health | HIPPA Statements | Client Rights | Grievance Procedure | Consent for Treatment | Smoking & Weapons Policy

  • Lisa's Story

    Lisa's Story I grew up in domestic violence. Since I can remember I used alcohol from a very young age in grade school. My mom always provided us with a home and structure, but no emotional support. She wasn’t there emotionally for us, which I think is what led to me drinking and using drugs. I was never happy at home so I ran away and got in trouble a lot. I was really smart in school. They wanted to advance me to the 2nd grade, but my mom didn’t. By the time, I was in middle school, I think I was bored. ​ I dropped out of school and started getting in trouble. I never went to high school. By 18, I had my first baby. She passed away. From 16 to 18, I wasn’t too heavy into drugs. But after 18, I had my baby and I really wanted a baby. I was with the kids’ dad. He’s the father of all my children and we have seven kids now. She passed away at 11 months old. I didn’t know how to deal with that. I was very unhealthy emotionally. I didn’t know that then. I didn’t know how to have relationships or communicate. ​ I started using drugs heavily after I lost my baby. I went to treatment when my two oldest kids were about 1 and 2. I went to treatment in Seattle, but I never really worked on myself. I just went through the motions and tried to do what people wanted me to do. Ever since I was little, I just wanted to be okay. I wanted people to be happy with me. I never felt okay with myself until I started here with Kim. ​ I’ve only been sober for about three years out of my life except for now. I got my GED really easily and took the test without studying. I’ve always been really smart and logical and independent. When I set my mind to it, things came really easily. ​ In 2012, I went to the University for about three years. Then I got back with my kids’ father and started using drugs again. We had three more kids. We were just using heavily and drinking. I never knew what a healthy relationship was. I repeated what I grew up with and my mom lived in domestic violence. I saw the same cycle with me. Eventually I got to the point where I left and wanted help. ​ I started doing outpatient. I knew I needed help and knew I needed inpatient. I was at a very low point in my life. I still continued to use and I was only sober for a few months. Then CPS took my three little kids and that was devastating. They’d never taken my kids. I grew up here my whole life. They had my kids for two months and then I got them back. ​ Maybe that’s what I needed, but it was really hard. Since I’ve been here, I’ve been working on myself a lot. Kim has really helped me with both mental health and addiction. I’ve been through a lot of addictions and trying to come off of drugs and be sober and have a good life for my kids. You can’t do it unless you take a look at yourself and be accountable for the damage you’ve done to yourself and your kids. You can’t get past it unless you own it and be accountable for it. ​ I want to break the cycle of addiction in my family. I have an 18 year old. On her birthday, she made the decision and she and her daughter moved into a group home. She had started using meth and I was scared and didn’t know what to do. I had to get myself healthy. I didn’t want my kids to start using. Now, I’m 40 years old and just getting the skills I need. ​ I knew I needed help. My daughter was out there using and she lost her daughter. She got an opportunity to be responsible. On her 18th birthday, she took that opportunity and went to a transitional living center in Missoula. I am so proud of her. My other daughter is very proud of me and I see the hope in their eyes again, because I’m here in recovery and sober and doing what I need to do. ​ I’ve always wanted to break the cycle of dysfunction in my family. You just need to work on it honestly and work on yourself. What keeps me sober is the desire to have a good life and I don’t want my kids to go through what I went through. My mom did the best she could with the tools she had. I know if she had better tools that she would have used them. ​ I’ve used drugs a long time in my life and I’ve had a lot of highs and a lot of lows, but nothing feels better than being sober and in recovery and celebrating life. Nothing feels better than being proud of my part in my kids’ lives and I want them to be proud of me. It feels a lot better than drugs. ​ I’m learning the skills and using them and passing them on to my kids. Everyone makes their own choices and they’re going to do what they want, but at least I know I did my part. It’s all about empowering myself and my kids. It’s about being assertive and setting boundaries. It’s usually been easy for me to get back on my feet but I finally got to the point where I couldn’t do it anymore. I was doing it for everyone else and couldn’t do it for myself. All I’ve ever wanted was to have my family together, have a piece of land, and have a house. I had all of that and I wasn’t happy, my family wasn’t happy, so I had to make the decision to let it go. If you’re not healthy, it’s not going to work. ​ From here, I want to finish school. I just have a couple of semesters to get my business degree. I want my own business. I want to be able to support myself and be there for my kids and my life and my granddaughter. I think God sent me a gift right here. My tubes were tied and I still got pregnant with her so she’s a miracle baby. ​ If it wasn’t for the Nest, I don’t know where I would be right now. I was angry, upset, and I needed help and somewhere safe to be with my kids. There need to be more programs like this because there are a lot of mothers who want to be with their kids and they don’t know where to go to get clean and be with their kids. I want the other mothers to know that there is help out there. I know a lot of people feel hopeless, but there needs to be more help like this. I didn’t realize how I wasn’t a good mom until I came here and realized how much they were missing. Just the reality of taking my kids from me, it made me work harder at getting to where I am today. I couldn’t stand life without my kids. It’s not easy, but it’s a lot easier than doing drugs the rest of my life. ​ I have 18-year-old, a 17-year-old, a 15-year-old and one that’s 12. These two are five right now and then the baby. I can call them at night and tell them I love them and I’m proud of them. The 17 and 15-year-old are with my mom until I get out of here. I thought maybe I needed to get away from home for treatment but I’m actually glad I stayed, because I grew up in this area and I feel really comfortable here. It’s nice to have this opportunity to get help here. Having the services right here on the Reservation is really awesome. I want to be around my family so I’m happy I’m getting the help here. ​ I want to help people express themselves and their artistic abilities. I’m going to help people make clothing and jewelry to express their own artistic abilities. There are a lot of people with a lot of skills who don’t use them. I know how to bead and make jewelry, and I know a lot of people who know how to do that and they deserve credit for that. I want to give back to the community. So I want to learn grant writing and give back to the community. ​ I felt hopeless. I was in a relationship that was going nowhere. We were miserable. We love each other, but we were miserable. We were both using. I didn’t want to live this life and see my kids suffer. I was losing all my self-respect and confidence. I tried on my own and I couldn’t do it. I learned about the programs through word of mouth and then Kim told me about the Nest where I could have my kids. I thought I was going to have to go out of state. I had no strength, no hope, no self-esteem and I knew I needed help. ​ If this wasn’t here, my kids would have been in foster care longer because I really didn’t know where to go or where to turn. I was losing myself. My cousin was just honest with me and said if you don’t straighten up and do this, you’re going to lose everything. I knew it was true. I was going to lose my kids and I feel so bad for women who have lost their kids. They just don’t know where to go for help. I found the help I needed and I wasn’t going to stop until I did. ​ My kids love it here. They feel safe. They’re happy. They’re just happy to be here with their mom and be safe. They weren’t safe when I was using. I feel like there is hope now. My older daughter is following my example. This was what I needed to do to become the mom I needed to be. If I was still using, she’d probably be following me in those footsteps. I want to be a support for my kids and other women. ​ I don’t know one woman who lost their kids who would choose that if they had their kids. They just don’t know what to do or where to go. They don’t know how to deal with their lives. Some of them have been through so much trauma and abuse. I was lucky to have role models for morals and values. My grandpa was a really good man and he was always there for us, but some people don’t have that. ​ If I stay honest and accountable then my kids will respect me and look up to me. I’m really excited about my life now. I’m excited to see what we’re capable of. We need to break the cycles of our families’ addictions and dysfunction. < Previous Story Next Story>

  • Admission | Western Montana Mental Health Center

    Admission Process Thank you for taking this important first step Admission Process Welcome! Thank you for taking this important first step . The decision to begin treatment takes a great deal of strength and courage. We honor your desire for change by making the admission process simple and straight forward. Children Services Application Adult Mental Health Application Adult Addiction Application Insurance & Payment What to Expect Reach Out to Us All information submitted is 100% confidential. What to Expect 01 Application Begin by completing the New Client Application . All information submitted on our website is private and confidential. Services will not be denied due to race, color, gender, national origin, age, sexual orientation, disability, religion, housing status, or inability to pay. ​ We accept referrals, but you do not need one to access our services. 02 Schedule an Appointment Once we receive your application, our team will contact you and schedule an assessment appointment. During your appointment we will discuss your needs, review your history, and ask you some questions. Then you and our team will design your recovery plan together. 03 Day of Appointment Please bring your picture ID, proof of income, social security card, and insurance card, so that we can make copies for your medical record. If you do not have insurance click here . 04 Begin Your Treatment Plan After your initial assessment appointment, you and our team will design together a comprehensive treatment plan to fit your specific and individual goals. Please review our Client Rights and HIPAA Privacy Practice . ​ Insurance and Payment Options What if I don't have insurance? Effective and timely intervention is critical to recovery; paying for treatment should not prevent an individual from receiving services. If you are uninsured, you may qualify for the Montana Medicaid HELP program or other state assistance. If no coverage options are accessible, our Accounts Receivable Department may be able to arrange ​​​a sliding scale fee . Please contact our Accounts Receivable Department for more information; 406-532-8400 . What insurance do you accept? Western Montana Mental Health works with all insurance providers to facilitate the greatest benefit from your coverage. We accept Medicaid, Medicare, Healthy Montana Kids, and most private insurance. In some cases, we can offer a sliding scale fee to help offset treatment costs. Please contact our Accounts Receivable Department at 406-532-8400 . What does treatment costs? Treatment consists of an individualized program; therefore, the total cost of treatment depends upon such variables as level of care, length of stay, pharmacy, labs, and psychiatric services provided. After the initial assessment appointment, our team can assist in confirming benefits with your insurance provider and determining an approximate out-of-pocket expense. You will be billed according to our current fee schedule and are responsible for co-pays, deductibles and any other costs not reimbursed by your insurance carrier. If you do not have insurance we can still help. In some cases, we can offer a sliding scale fee to help offset treatment costs. Please contact our Accounts Receivable Department for more information; 406-532-8400 . How much will my insurance cover? For clients who would like to use their private insurance to cover of the cost of treatment, we can attempt to verify coverage and benefits. Please contact our Accounts Receivable Department at 406-532-8400 . Verification is not a guarantee of coverage or payment. Do you accept credit cards? Yes, we accept all major credit cards and most HSA plans. Please contact our Accounts Receivable Department at 406-532-8425. Can payment arrangements be made? We will always try to work with you, and in some cases payment arrangements can be made. Payment arrangements, whether through an insurance company, employer, family, friend, and/or patient, must be made with the Accounts Receivable Department prior to admission. Please contact the Accounts Receivable Department for more information; 406-532-8400 . Treatment Costs | Insurance | Credit Cards | Payment Arrangements

  • Cory DeStein, LPN

    Cory DeStein, LPN Director, Client Access ​

  • Child Family Services Network

    Missoula County - Missoula < Prev Next > Child Family Services Network 1305 Wyoming Street Missoula, MT 59807, USA Call: (406) 532-9770 Fax: (406) 541-3034 Email: Services Offered ACT/MDD/MIP Addiction Outpatient Services Addiction Prevention Services Adult Day Treatment - River House Adult Group Home - Stephen's House Adult Outpatient Therapy Client Housing - Bridge Apartments, Clearwater Crisis Stabilization Facility Comprehensive Schools and Community Treatment Emergency Services Flagship Program Afterschool Program Group Homes and Apartments Individual & Family Counseling Jail Diversion Program of Assertive Community Treatment (PACT) Psychiatric/Medication Management Services Recovery Center Missoula Inpatient Treatment Psychiatric Services Youth Crisis Diversion

  • Sanders County Mental Health Center- Plains

    Sanders County - Thompson Falls, Plains < Prev Next > Sanders County Mental Health Center- Plains 200 E. Railroad Plains, MT 59859, USA Call: (406) 826-5529 Fax: (406) 826-0224 Email: Services Offered Adult Outpatient Therapy Comprehensive School and Community Treatment (CSCT) Emergency Services Psychiatric/Medication Management Services

  • Missoula Adult Mental Health Services

    Missoula County - Missoula < Prev Next > Missoula Adult Mental Health Services 1315 Wyoming Street Missoula, MT 59801, USA Call: (406) 532-9700 Fax: (406) 541-3035 Email: Services Offered ACT/MDD/MIP Addiction Outpatient Services Addiction Prevention Services Adult Day Treatment - River House Adult Group Home - Stephen's House Adult Outpatient Therapy Client Housing - Bridge Apartments, Clearwater Crisis Stabilization Facility Comprehensive Schools and Community Treatment Emergency Services Flagship Program Afterschool Program Group Homes and Apartments Individual & Family Counseling Jail Diversion Program of Assertive Community Treatment (PACT) Psychiatric/Medication Management Services Recovery Center Missoula Inpatient Treatment Psychiatric Services Youth Crisis Diversion

  • Laura's Story

    Laura's Story I have struggled with some fashion of addiction since I was 13. It started with an eating disorder. I was anorexic and then later on, bulimic. I struggled privately with that for a number of years. I started drinking in high school as a way to fit in. I never felt comfortable in my skin, as if I didn’t know who I was. It was like there was somebody I was seeking, so that was my identity for a long time. My brother took his own life when I was 10. He was 14. That was difficult; it’s still difficult. I think that was a catalyst for things. I think my struggle with addiction would have happened eventually anyway but I think that’s how the battle began. ​ I drank a little bit in high school and my drinking really took off my senior year. I went to college and continued my drinking spree. I managed to do well academically, but I just couldn’t quite handle everyday life. I suffered from anxiety and depression, but I didn’t know that because I’d never sought any help. As the years progressed, my drinking and eating disorder got worse, never better. I began drinking every night. I waited tables in the evenings and would then go to the bars afterwards; wake up; go to school; go to work, and then go out again. I was burning the candle at both ends. This continued on in some fashion for many years. ​ I desperately wanted and needed treatment for my eating disorder, so I went when I was 26. My father had taken his life a few months prior. This was a big catalyst and I hit a rock bottom of sorts, but I didn’t see the issue as also being addicted to alcohol. On my intake eval form at the treatment center, they asked me about substance abuse issues. All the questions they asked, I identified with, but drinking was my last safeguard and I was certainly not going to give that up. ​ While in treatment, I vowed to myself that when I returned home I wouldn’t drink. This declaration was to the satisfaction of my family who frequently showed concern about my drinking, which was highly insulting to me. I didn’t realize how obvious my problem had become to everyone else but me. ​ My dad had a lot of mental health issues and never sought any help, which was a big factor in my decision to do so and then to focus on recovery. It was important to me because it wasn’t something he did. Admitting he (or I later on) needed help felt taboo and had a certain stigma attached. When I finally chose to admit I couldn’t do this on my own, I could see how different his life could have been if he had asked for help. ​ I desperately wanted to have a happy life. The only way I could get remotely close to it was by chasing it through addiction and over time even that couldn’t bring relief. But, there was just a small glimpse of hope I held on to. It was a feeling of joy, true happiness, and that all the heaviness could be lifted. I didn’t know how I could ever possibly get to it, but I knew it was out there somewhere. ​ After going to treatment, I got into a relationship with a recovering alcoholic. I still didn’t think I had a drinking problem. We lived together for a while. I didn’t have a job, so I just starting drinking and smoking cigarettes all day. I would try and sober up by the time he got home. I managed to do that for about six months or so and then things gradually got worse. I started hiding alcohol around the house and started drinking 24 hours a day. I would go through a liter of vodka every day or so. I would just mix it in with Gatorade to keep a constant “drunk” throughout the day. ​ Eventually, I was admitted to the hospital to detox, and then took a trip to the psychiatric unit. I felt pretty hopeless. I didn’t want to live anymore. I wasn’t necessarily suicidal; I was just hopeless. Living just felt like too much effort and trouble. To help remedy my despair, I attended the Recovery Center of Missoula and it was a really good experience but I still wasn’t mentally in a place where I had fully accepted the entire realm of recovery. After my second round of treatment, I stayed sober for about a month before relapsing. I drank all day and then really went off the deep end and felt I really was hopeless. So, I started to cut my forearms and passed out. In the meantime, I had been talking to my sister on the phone and told her I was going to “end it.” No one knew my exact location and the worry and horror I put so many through that night is still difficult for me to fathom. At the time, I felt as though they weren’t the ones with the problem, so how could they possibly understand? I really hurt my family and I had no idea the extent to which they felt shattered until I began my recovery. ​ After my relapse, I was again admitted to a psychiatric ward. I’d burnt all my bridges, but my mother had allowed me to come back once I was released. I ended up in a hotel room down in Missoula. I hid out there until they found me and once again dropped me off at the Recovery Center of Missoula. And that time, getting help stuck. It was then that I could finally connect with that glimpse of happiness that I had sought for so long, and I have continued to build upon that glimpse of a good life since my sobriety date of April 7, 2014. ​ After my last round at treatment, I landed in the Hands of Hope house and living with other newly sober people truly helped save my life. They directly and indirectly helped me build a foundation for my recovery. Also, being active in a 12-step program has been instrumental in my survival. I have seen others that struggled addiction and other mental health issues lose those battles. Hearing the detriments of relapsing again and witnessing others was/is difficult to watch. However, being witness to both successful and unsuccessful sobriety helps keep me sober. ​ There have been a lot of challenges in recovery. I had to file for bankruptcy. I had to foreclose on my house. Someone I dated took his life shortly after I broke it off. I really took that personally-like it was my fault. Drinking to overcome the shame and guilt was enticing. Through the network of support I had built, I knew numbing my fears and emotions wouldn’t help. That, in fact, there was a chance I wouldn’t survive. ​ There was also a period in sobriety when I allowed all the important aspects of my recovery to fade away. Because I was slowly allowing this disease to win, I lost sight of how important following a 12-step program, attending the Recovery Center, and asking for help were. One of my flaws is that I can get bored. Or, I can feel like life is almost too good so that I self-sabotage. So, identifying my triggers and using tools that I have learned in recovery is detrimental. Maintaining a solution that works for me, finding connectivity in friendship and in my surroundings, and being the luckiest dog mom in the world helps keep me sober. ​ I now give myself permission to be happy. I give myself permission to go out and enjoy the day. I give myself permission to go swimming, to take my dog for walks, and I give myself permission to be myself in front of other people and to feel comfortable doing that. I now understand I’m the only one that can ultimately give myself permission. And, I’m the only one who, by isolating myself from the important things in life, can take that permission away. Over time, life gets better. It’s difficult sometimes to see where I was and where I am now. I know life isn’t perfect. It won’t always be easy. It’s just so much better. < Previous Story Next Story>

  • Callie Holleran, RN, ASN

    Callie Holleran, RN, ASN Director, Nursing ​